Effective Date: April 16, 2026
We collect two categories of information: (1) information you provide directly — name, shipping address, billing address, email, phone, and payment information when you place an order; (2) information collected automatically — browser type, IP address, device information, referring URL, pages viewed.
Order information is used to process and ship your order, provide customer support, honor the 60-day guarantee if you request a refund, and send transactional emails. We may also send educational emails about weight management and occasional product updates — you can unsubscribe at any time.
We use cookies for site functionality (cart state, login sessions), analytics (understanding how the site is used in aggregate), and affiliate attribution. You can disable cookies in your browser, though some site functionality may be reduced.
We share data only with service providers necessary to fulfill your order and operate the business: payment processors, shipping carriers, email service providers, and hosting providers. These providers are contractually bound to protect your data. We do not sell your personal information to third parties.
Order records are retained for at least 7 years for tax and legal compliance. Email subscription data is retained until you unsubscribe. Website analytics are retained for 24 months.
California residents have the right to: know what personal information we collect, request deletion of personal information, opt out of the sale of personal information (we don't sell it), and not face discrimination for exercising these rights. Email privacy@leanizene.com.
If you reside in the EU or UK, you have the right to: access your personal data, correct inaccuracies, request erasure, restrict processing, object to processing, and data portability. Email privacy@leanizene.com.
We use industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted database storage, and access controls for personnel.
Our website and product are not intended for persons under 18. We do not knowingly collect information from minors.
We may update this Privacy Policy to reflect changes in practices or law. The revised policy will post to this page with a new Effective Date.
Privacy questions: privacy@leanizene.com